Digital Delivery Policy

Last Updated: August 3, 2026

BrickSmart provides digital information and membership access. No physical merchandise is shipped by BrickSmart under this business model.

Delivery Methods

Digital purchases may be delivered through:

• Email.
• Downloadable files.
• Secure links.
• Customer accounts.
• VIP Club portals or dashboards.

Individual vendor-information purchases are automatically delivered to the email address provided during checkout.

VIP Club access is automatically activated after successful payment.

Delivery Time

Delivery generally occurs immediately after payment. In some cases, delivery may take up to 48 hours because of:

• Payment verification.
• Fraud screening.
• Email-provider delays.
• Incorrect customer information.
• Internet or platform interruptions.
• Unusually high order volume.

Customer Responsibilities

Customers are responsible for:

• Providing a correct and accessible email address.
• Checking spam, junk, promotions, and filtered folders.
• Maintaining access to their email or membership account.
• Keeping account credentials secure.

Missing Delivery

If you have not received your purchase within 48 hours, contact support and provide:

• Your order number.
• The email address used at checkout.
• A description of what is missing.

After verifying the order, BrickSmart will resend the vendor information or restore the applicable digital access.

No Physical Shipping

Because BrickSmart provides digital information:

• No shipping address is required for fulfillment.
• No physical tracking number is issued.
• No shipping carrier is used.
• Customs duties and physical-delivery estimates do not apply.

Delivery is considered completed when the purchased information, email, link, download, or membership access is made available to the customer.

Contact

Email: support@bricksmart.store
Phone: (559) 616-7844