Refund and Cancellation Policy

Last Updated: August 3, 2026

Digital Purchases

BrickSmart sells digital vendor information, digital resources, and membership access. BrickSmart does not supply the physical products offered by the vendors identified through its service.

Because vendor information is automatically delivered and cannot be returned after it has been disclosed, all completed digital-information purchases are final and non-refundable after delivery.

A change of mind, failure to use the information, dissatisfaction with a third-party vendor, or a vendor’s change in inventory or pricing does not qualify for a refund.

Exceptions

BrickSmart may provide a correction, replacement delivery, access restoration, or refund for:

• A duplicate charge.
• A verified billing error.
• Digital information that was never delivered and cannot be resent.
• VIP Club access that cannot be activated or restored.
• A refund required by applicable law.

Customers must contact support with their order number, purchase email address, and an explanation of the issue.

VIP Club Cancellation

VIP Club memberships renew automatically at the price and frequency presented during checkout.

Customers may cancel at any time to prevent future renewals. Unless required by law:

• Cancellation does not refund the current billing period.
• Partial or prorated refunds are not provided.
• Access may remain active through the end of the paid period.
• Cancellation requests received after a renewal has processed apply to the following billing cycle.

Third-Party Purchases

BrickSmart cannot issue refunds for products purchased separately from third-party vendors. Those purchases are governed by the applicable vendor’s refund and return policy.

Payment Disputes

Customers should contact BrickSmart before initiating a payment dispute so we can investigate delivery or billing problems.

When responding to a dispute, BrickSmart may provide the payment processor with relevant transaction, checkout, delivery, email, account-access, and customer-service records.

Contact

Email: support@bricksmart.store
Phone: (559) 616-7844